At Frogworks, we find it astonishing that some IT companies are still profiting when their clients’ computer networks fail. But all too often, they are!

Their IT support “experts” show up (sometimes), once you call them to tell them there’s a computer problem. They walk in like they own the place, interrupt your employees, reboot your server (at least once), and essentially drive down productivity until the moment they leave. Then they duct tape your network together and declare your problem “solved”. Worst of all, they have the audacity to bill you several hundred, or even thousands of dollars for that service call.

Here’s what you don’t see: The network technician goes back to his office and eagerly awaits your next problem (or even the same problem) so he can bill you again!

By now, you’re starting to see the picture – and it ain’t pretty. This old school way of doing business puts YOU and your IT guy on completely opposite sides of the table. YOU are hoping your network stays up and running, so you can continue to be productive and profitable. Plus, without the cost of recurring IT problems, your bottom line is improved. However, your technician is counting on your technology problems for his bottom line.

As if this archaic business model weren’t bad enough, some IT support guys don’t even answer their phones! Can you imagine? When you call them, you end up talking to their voicemail! And to think that this is common practice in our industry…Don’t even get us started!

Enough Is Enough!

I think it’s about time someone finally got it right. That’s why we decided to start a “one-company revolution!” We have committed ourselves to eliminating the sheer aggravation of dealing with annoying network problems by providing exceptional support and maintenance from IT specialists who are truly top in their class. We focus on YOUR business and network, so we can anticipate some issues before they happen, and respond almost immediately to those issues that we can’t anticipate. Simply put: We take the stress out of managing your network so your business doesn’t croak!

Although we know this proactive approach to customer service isn’t a new concept, it still surprises me how many IT companies flat-out refuse to get it right. After all, you probably don’t want to hire an IT guy whose entire success is based on the hope that your network will fail! What a wacko business model! We’ll be able to service your network before you even knew it needed servicing! Now that’s true customer service!

We’ve been servicing clients in and around the DC metro area for over 10 years and ALL of our specialists are qualified and tested experts who hold the most up-to-date certifications and expertise in every area of networking. When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget.

If you are new to Frogworks, we cordially invite you to request your Insider’s Guide To Choosing An IT Provider. Whether you decide to hire us or not, this report reveals secrets you cannot afford to miss. We offer this as a gift to all prospective clients — so you can get a feel for how we work. Request your report now, before you forget!

Sincerely,
Alex Bleam & Brian Guenther
Owners
Frogworks